Analyze the requirements by demonstrating strong process/solution/ product knowledge, understanding of the business/IT scenario, understanding of constraints in implementation and technology. Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively. Resolve simple common issues with speed and accuracy, understand issue and analyze root cause through direct customer interaction. Participate in client discussions to understand customer problems, articulate to stakeholders, identify solution bringing the best industry and company practices. Conduct requirements workshops, understand the AS IS processes/ Current System Study and identify high level process/system changes. Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility and efficiency. Train the users (end and key users) and prepare training material.

• Assist in presales activities as a SME by giving inputs in solution design and team structure. Prepare artifacts for marketing and GTM solution activities including case studies IN ORDER TO build collateral for marketing initiatives. Handling the team of Business Analysts. Review the documents created by Team Members.

• Advanced IT skills, especially MS Excel and SQL, JIRA and VISIO Associate (III) or LOMA (ALMI / ACS) certification A strong understanding of the life insurance industry with Information Technology (IT) delivery experience. Strong written and oral communication skills with the ability to communicate to individuals with differing levels of modelling understanding. Able to work effectively as part of a team and on own initiative. Excellent organizational and prioritization skills.